Quest Diagnostics 2nd Quarter 2015


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Partnering with You




Welcome to Quest Diagnostics inaugural health plan customer newsletter. We at Quest are committed to partnering with you to improve the health of your members and business. Whether that means providing evidence-based counsel to aid you in the development of clinical laboratory medical policies that result in better member outcomes, or closely coordinating on the introduction of ICD-10, we are committed to delivering integrated solutions to help you make informed decisions.

I was pleased to join Quest in late 2014 as Vice President, Health Plans. With more than 25 years of leadership experience in the payer space prior to this role, I am deeply aware of the challenges and opportunities as the healthcare landscape evolves. I am excited to be guiding a talented team at an organization that is harnessing industry-leading resources to help you thrive in today's dynamic and challenging market environment. Part of my mission and the mission of our team is to make sure we are meeting your needs and providing the right resources and support. We will do that by being active listeners, and I look forward to connecting with many of you personally in the coming weeks and months.

I invite you to read updates and highlights from Quest in this newsletter and to stay in close communication as we work to help you meet your business goals and improve health and quality outcomes for your members.

Mike Cole Signature

Mike Cole
Vice President, Health Plans

Mike Cole Portrait





News & Updates



Evidence-Based clinical consultations: Q&A (PDF download)


Chief Clinical Officer, Health Plans and Policy, Dr. Patrick James discusses how Quest can partner with you on clinical lab policy development and review.

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Transition of diagnosis codes to ICD-10 system slated for Oct. 2015


Quest is actively implementing a robust transition plan to ensure a smooth introduction of the new diagnosis code system.

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Diabetes diagnoses surged in states that expanded Medicaid under the ACA


A Quest Diagnostics Health Trends™ study reported that newly identified diabetes rose 23 percent in Medicaid-enrolled patients in states that expanded Medicaid, but increased 0.4 percent in states that did not expand Medicaid.

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Collaboration with CDC expanded to improve hepatitis diagnosis & treatment


The CDC has selected Quest as a partner in identifying trends in screening, diagnosis and treatment of four strains of viral hepatitis in the U.S.

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Quest earns fortune magazine's "World's Most Admired Companies" distinction


The list of "Most Admired Companies" is based on surveys of thousands of executives, directors and securities analysts.

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Engagement Tools


Health education materials for members & providers


Each month, find educational materials to share with health plan members and providers on important health topics, such as heart disease, HIV and dementia.

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Member newsletter articles (PDF download)


Want to steer members to Quest as an in-network provider to keep lab spending down and ensure use of a high-quality laboratory? Download articles to include in newsletters for health plan members.

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