Same Results, Multiple Ways to Get Them
You can receive your lab test results online, via smartphone or by mail or fax. Ask your healthcare provider(s) a few questions to understand your options:

Get Your Lab Results from Your Physician

physician sitting in his office
  1. Ask if your primary physician and specialists use our Care360® program and participates with Microsoft® Health Vault®, an electronic health record management system. If so, you can sign up to receive copies of your test results online.

  2. If your doctor is not using Care360® and you wish to receive results using the MyQuest by Care360 patient portal and mobile health app, visit the MyQuest™ website and complete the registration process or download the app.

  3. Another option is to ask the your primary care physician or specialist to authorize us to send you a copy of your lab test results.

  4. Of course, you can also ask your physician to send you results by mail or fax.

    Once you have decided which option works for you, it takes just a few minutes to set up so that you will promptly receive the results of your next lab test.

Frequently Asked Questions:

Expand/Collapse All Answers
  • How long does it take to receive my test results?

    Most tests take three or four days to complete, although some can take 10 days or longer. Ask the practitioner who prescribed the test when you’re likely to get results.

  • How will my results arrive?

    Results can be emailed, faxed, mailed, sent online via Microsoft Health Vault® or sent via your smartphone. Your healthcare provider may prefer a certain transmission method.

  • Is there a charge for receiving my lab results directly?

    No. No matter how you receive your results, we do not charge. However, it’s a good idea to check with your doctor to make sure that there on no charges for this service on his/her end.

  • What should I do if I don’t understand my test results?

    Call the physician who prescribed the test if you have any questions.

  • Do I contact Quest Diagnostics if I want copies of earlier tests?

    No. Contact the physician who prescribed the test for a copy.