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Enhance patient and community engagement

Build toward better outcomes by strengthening the bonds within your organization. Quest Diagnostics can help you stay connected to your community through services that are designed to help you deliver the continuity of care your patients need.

Empower patients with multimodal tools and programs

Engage patients in their healthcare with MyQuest™ by Care360®
This makes it easy for patients to schedule test appointments and receive results and more via computer, tablet or smartphone.

Clarify results interpretation with Interactive Insights™ by Care360
These enhanced reports support meaningful conversations between physicians and patients. Interactive Insights can be accessed on mobile devices, viewed as a stand-alone application or integrated with EMR/EHR systems.

Remind patients with TestMinder®
A program that alerts patients about standing or recurrent tests via email, text or phone call.

Offer convenience with online appointment scheduling and reminders
A tool that makes it easier for patients to make appointments and remember them.

Simplify the patient experience with online bill pay
An easy way for patients to pay laboratory bills and submit claims in minutes.
 

 
 

Accessibility matters: our financial assistance program

Quest offers tiered discounts to patients, depending on income and size of family unit. Discounts are based on guidelines provided by the United States Department of Health and Human Services and can be as much as 100% of the total amount due. Monthly payment plans are also available through Quest.

 

 

Deliver seamless information sharing

Our Care360 suite of technology solutions provides organizations, providers and patients with better healthcare information sharing in order to improve care coordination and clinical outcomes.