No. It means there’s a possibility that your health insurer may not pay for the testing, per their specific coverage policy.
Understanding the full cost of your care is an important aspect of managing your health. Take a look at sample lab bills to make sure you know which tests were performed, how much is covered by your health insurance, and how much you owe.
To give you access to advanced testing options and trusted results, Quest partners with some of the biggest names in health insurance, like UnitedHealthcare®, Aetna®, Humana®, Cigna®, and most Anthem® and BlueCross BlueShield® plans—just to name a few.
Navigating health plan coverage policies can be complex. Quest Diagnostics is here to help. Health plans do not cover all healthcare services. In certain cases, for tests that Quest knows are likely not covered based on a health plan’s policies, we’ll issue you an Advance Written Notification (AWN) to notify you of your potential financial responsibility, and we’ll ask that you review and sign it if you’d like to proceed with the service(s).
We offer payment plans which allow those who are unable to pay their full balance by the due date to make monthly installment payments. To get started, contact billing by calling 1.866.MYQUEST.
If you are not using insurance, you have the right to receive a good faith estimate explaining how much your medical care will cost.
You can quickly and easily pay your bills online at any time.
Billing and insurance
It's easy to schedule or reschedule lab tests for the time and place that's most convenient for you.
With more than 2,000 locations, there's a Quest Patient Service Center near you.