Skip to main content
Quest Diagnostics

Commercial alerts

Now available with EHR, claims and prescription data

Identify & engage healthcare professionals (HCP) treating eligible patients—in near real-time

Timely physician engagement is critical to therapy adoption. Quest Diagnostics combines near real-time lab data with other data sources including EHR, claims and prescription data to help pharmaceutical teams identify and connect with physicians managing eligible patients at key decision time point in the patient journey.

In today’s competitive pharmaceutical landscape, ensuring that physicians receive timely, relevant information about new therapies is essential. Quest’s unique combination of industry-leading deidentified lab data, enhanced with claims, prescription (Rx), and EHR insights, allows pharma teams to refine targeting, optimize engagement, and drive better patient outcomes.

Near real-time Quest Lab Data EHR Data Claims Data RX Data
Test Ordered Biometrics Diagnosis Prescription Details
Test Results Additional Patient Demographics Procedures & Healthcare Utilization Current & Past Medications
Diagnosis Physician Engagement Treating Physician  
Demographics (Age, Gender) Diagnosis Test ordered  
  Treatment Response    
  Comorbidities    
  Adverse Reactions    
  Referral Networks    
  Test ordered    

Get started

For detailed inquiries, licensing information, or to discover how our data can supercharge your research, contact us.

Contact us

Your path to optimal therapy adoption

Quest Commercial Alerts is designed to help pharmaceutical teams identify high-value physicians, optimize engagement strategies, and accelerate therapy adoption. Here’s how it works:

Pinpoint the physicians treating your target patient population

  • Identify high-value physicians based on near real-time lab in combination with EHR, claims, and prescription data.
  • Gain deep insights into ordering patterns, treatment history, and referral networks.
  • Align outreach with physicians currently managing patients who meet therapy eligibility criteria, ensuring communication reaches them when it matters most.

Leverage multi-source data for targeting & insights

  • Near real-time lab data enables outreach during critical decision-making windows—before patients are locked into treatment plans.
  • Combine diagnosis, prescription history, and comorbidity data to create highly targeted, personalized engagement strategies.
  • Understand treatment trends with longitudinal insights into patient journeys, ensuring marketing efforts align with real-world clinical practice.

Flexible data delivery to fit your workflow

  • Multiple delivery options including structured .XLS reports, S3 bucket transfers, and de-identified datasets provide seamless integration.
  • Customizable frequency—daily, weekly, or monthly updates ensure data meets your campaign needs.

HIPAA-compliant & patient privacy-secure

  • All data is fully deidentified and tokenized, ensuring compliance while maintaining high-value insights.
  • Quest’s commitment to data integrity and patient confidentiality ensures insights are actionable while upholding the highest ethical standards.

Why lab data is critical for pharma marketing & commercialization

Laboratory testing plays a pivotal role in clinical decision-making, with studies showing that 70-80% of medical decisions rely on lab data.1 As the leading diagnostic company, Quest Diagnostics delivers:

  • Fast Data Access – Direct access to near real-time lab results enables timely physician engagement when patients are most receptive to new treatment options.
  • Greater data accuracy and clinical context – Quest provides valuable lab data with deeper clinical relevance, especially for oncology and precision medicine.
  • Oncology & Genetic Testing Leadership – Quest delivers high-value biomarker insights that drive targeted therapy adoption in cancer treatment and rare diseases.
  • Comprehensive Physician & Patient Visibility – A more complete picture of physician ordering patterns, referral networks, and patient care decisions enhances engagement strategies.

By working directly with Quest, pharma teams gain a near real-time, data-driven approach to physician engagement that leads to more effective targeting, increased therapy adoption, and ultimately, better patient outcomes.

Why choose Quest Diagnostics for physician alerts?

Unmatched scale & reach

• Serving 50%+ of US physicians & hospitals

• Trusted by 2M+ physicians

• 76.7B+ test results spanning 15+ years

• 380M+ unique patient records

Data freshness & speed

• Near real-time lab insights enable timely physician engagement.

• Ensures outreach coincides with critical clinical decision points, making communication more impactful.

Competitive pricing & custom solutions

• Tailored solutions for pharma sales, marketing, and commercialization teams.

• Flexible licensing options to fit different business models and budgets.

Proven commercial impact

• Supports faster physician engagement and higher therapy adoption rates.

• Aligns data-driven strategies with pharma commercialization goals, ensuring that outreach efforts yield measurable success.

Case study: Data-driven physician engagement for ultra-rare diseases

Learn how Quest Diagnostics leveraged data analytics to help identify treating physicians of eligible patients for a new therapy targeting an ultra-rare and aggressive form of cancer.
View the white paper
Quest lab stewardship services working on reducing care variation through lab analytics

Get started today

Find out how Quest commercial alerts can help you reach the right physicians at the right time.

Contact us today

Citations

 

1. Centers for Medicare & Medicaid Services. (2020, September 9). FDA and CMS statement: Americans deserve accurate and reliable diagnostic tests wherever they are. U.S. Department of Health and Human Services. https://www.cms.gov/newsroom/press-releases/fda-and-cms-statement-americans-deserve-accurate-and-reliable-diagnostic-tests-wherever-they-are

Our company

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA-certified laboratories that provide HIPAA-covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA-covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2025 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.