Prepare for a test

Make your appointment

Minimize your wait by making an appointment. Appointments take priority over walk-ins. Walk-ins may be accommodated during the next available appointment opening. Scheduling an appointment will also give you the option of getting helpful pre-appointment email reminders and tips from Quest. If you prefer to walk in, it helps to know that our Patient Service Centers are usually busiest in the early morning.

Schedule now

Know before you go

Bring the following to your appointment:

• Lab order from your doctor: If your doctor did not give you a paper order at your appointment, check if they sent it electronically.
• Photo identification
• Current health insurance information
• Credit, debit, or health savings card: You will be asked to preauthorize payment for any balance due after your insurance is billed.

It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit! Learn more about fasting before a lab test.

Before your appointment, find out how you can get your results sooner through MyQuest^®.

Easy Pay

You will need to provide a credit, debit, or health savings card during your Quest Diagnostics visit. You’ll authorize an amount based on the estimated out-of-pocket cost of your lab test—but we’ll only charge your card if there’s a patient cost after we bill your insurance company. We don’t hold your funds and won’t charge you if your insurance pays the full amount. Learn more about Easy Pay™. Whether you’ll owe a portion of lab testing completely depends on your insurance. Your responsibilities typically include copays, deductibles, coinsurance, and any testing services not covered by your plan. If you have questions about your coverage, contact your insurance company.

Patient Assistance Program

We also offer payment plans. If you need help paying for the tests you need, our Patient Assistance Program may be able to help.

Advance Written Notice (AWN)

During your appointment, you may be asked to sign an Advance Written Notice (AWN). Health plans do not cover all healthcare services. In certain cases, for tests that Quest Diagnostics knows are likely not covered based on a health plan’s policies, we’ll issue you an AWN to notify you of your potential financial responsibility, and we’ll ask that you review and sign it if you’d like to proceed with the service(s). Look for more information about the AWN here.

Patient Assistance Program

Uninsured patients are required to pay for their testing at the time of service. Ask your doctor about our discounted pricing for uninsured patients. If you need help paying for the tests you need, our Patient Assistance Program may be able to help.