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Our Patient Service Centers will be closed on Thursday, November 28, 2024 in observance of Thanksgiving. Have a healthy, happy holiday.

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Quest Diagnostics

Guide your employees to care with health coaching

Help your employees take charge of their health

Health coaching from Pack Health, a Quest Diagnostics Company, offers evidence-based programming that empowers your employees to set goals, track progress, and ultimately take charge of their health through personalized health coaching.

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Pack Health helps connect the dots between identifying health insights and taking action

With our health coaching programs, employees can reduce their overall healthcare expenses and adopt behaviors to improve their health. When paired with biometric screening, health coaching allows individuals to gain insight into their health after completing their screening.

Health coaching with Pack Health includes: 

  • Virtual 1-on-1 visits with a personal Health Advisor
  • Weekly sessions through calls, texts, and emails
  • Dedicated help setting SMART goals
  • Strategies for achieving desired health outcomes

Your employees face unique health challenges

Programs we offer:

  • Weight management
  • Type 2 diabetes
  • Diabetes prevention
  • Hypertension
  • High cholesterol
  • Cancer support
  • Mental well-being
Learn more
Health coaching with Pack Health, a Quest Diagnostics Company

How health coaching works

  1. A participant completes a biometric screening
  2. Participant enrolls in health coaching and is paired with a dedicated Health Advisor 
  3. Participant receives a toolkit, which kicks off 12 weeks of trusted 2-way engagement with their Health Advisor
  4. Individually tailored support resources are delivered via text and email

1-on-1 engagement is at the heart of health coaching*

14 minutes
average call length

69
Net Promoter Score

1:3
inbound to outbound touchpoint rate

70%
engagement among those enrolled

Proven outcomes*

52%

of those not adherent to medication are now adherent

22%

of participants experienced improvement in health self-efficacy

68%

of those at risk of depression are no longer at risk
*All participant engagement and outcomes metrics derived from Internal Data, retrieved June 2023.
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We aim to provide engagement solutions that check all your organization’s boxes.

Reduce costs
Pack Health's solutions have shown to have as high as a 5 to 1 return on investment.1

Accredited and secure
Pack Health is NCQA-accredited and have achieved HITRUST and SOC2 certifications.

Designed to scale
Dynamically built to complement your existing infrastructure.

Patient recommended
Pack Health's remote and accessible health coaching solutions deliver a 69 NPS.

Interested in learning more about health coaching?

Schedule a demo
1Pack Health Internal Data, 2023

Interested in learning more about health coaching?

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Our company

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. 

 

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2024 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.