Virtual primary care

Offer on-demand, text-based virtual care

Virtual care can help drastically increase your employees’ access to care, no matter where they live or work. On-demand, virtual primary care with the Quest Virtual Care app is now available as part of Quest’s employer population health offerings, to help you connect your employees to the right care at the right time.

The Quest Virtual Care app provides virtual care for primary care conditions and acute concerns, as well as support to manage chronic conditions with individuals in conjunction with their primary care provider. By offering this convenient access to care, you can:

• Reduce costs: Drive earlier intervention to avoid costly ER and urgent care visits to reduce the downstream total cost of care
• Increase engagement: Empower employees to take charge of their health by eliminating barriers of traditional in-person care including cost and lack of access
• Exceed expectations: Boost satisfaction and better meet the needs of today’s workforce with convenient on-demand primary care that’s available on your employees’ terms

Biometric screenings set a yearly baseline for understanding health risks and clinical results. Virtual care offers quality care that is accessible from anywhere.

• Participants have access to support and care through their smart phone or tablet
• Board-certified providers can prescribe medications and order additional laboratory testing as needed
• Personalized care plans are developed for each individual based on their unique needs

• Individuals have access to virtual care after completing a biometric screening
• Screening participants to have access to text-based virtual care for 3 months, at no cost to them
• The 3-month subscription starts the day the individual receives their results
• No encounter fees for participants

During the active subscription period, employees have access to the Quest Virtual Care app and text-based care every day between 8:00 AM and 8:00 PM CST. Individuals simply download the application on a smart device and can connect with a board-certified provider within a matter of minutes. Individuals can reach out with questions about their screening results and much more. Providers can diagnose, treat, order additional bloodwork, and prescribe medications.